Scope
This Privacy Policy explains how TryEntitle, a workflow redesign and automation firm operating the website at https://tryentitle.com (“TryEntitle,” “we,” “us,” or “our”), collects, uses, and shares personal information when you visit our website, book a workflow review, or become a client.
It applies to website visitors, prospects, and clients. TryEntitle is the data controller for the personal information described here unless a client engagement or Data Processing Agreement says otherwise.
What we collect
We collect only the following:
- Contact and booking data: when you book a workflow review through our online scheduling tool, we receive your name, email address, and any other details you submit in the booking form (including optional notes or cost-calculator context passed into the booking).
- Email correspondence: if you email hello@tryentitle.com, privacy@tryentitle.com, or security@tryentitle.com, we process the content of that correspondence and the metadata needed to reply.
- Technical logs: our website hosting provider may automatically process standard request logs such as IP address, user agent, and timestamps to operate and secure the site.
We do not currently run a marketing newsletter signup, and we do not currently load third-party analytics cookies. If that changes, we will update this policy before introducing those tools.
We do not intentionally collect special-category personal data through this website. Client engagements involving regulated document workflows are governed by the engagement agreement and, where applicable, our Data Processing Agreement.
How we use information
We use personal information to:
- respond to inquiries and schedule workflow reviews;
- prepare for and deliver client engagements you request;
- operate, secure, and improve the website;
- comply with legal obligations; and
- establish, exercise, or defend legal claims.
We do not sell personal information.
Lawful basis
Where UK GDPR / EU GDPR applies, we process personal information on these bases:
- Booking and inquiry data: steps taken at your request before entering a contract (Art. 6(1)(b)) and our legitimate interest in responding to prospective clients (Art. 6(1)(f)).
- Client engagement data: performance of a contract and related legitimate interests in delivering the services.
- Security and hosting logs: legitimate interests in keeping the site secure and available.
- Legal compliance: where processing is necessary to comply with a legal obligation (Art. 6(1)(c)).
Where other data protection laws apply (including applicable US state privacy laws), we process personal information for the purposes disclosed above and as those laws require.
Retention
- Scheduler / inquiry data: kept for 24 months after your last interaction with us, then deleted or anonymized, unless a longer period is required for an active engagement, dispute, or legal obligation.
- Email correspondence: kept as long as needed to complete the conversation and up to 24 months afterward, subject to the same exceptions.
- Hosting logs: kept according to our hosting provider’s standard log retention, typically no longer than needed for security and operations.
At the end of each period, we delete or irreversibly anonymize the data in systems we control.
Third-party processors
| Processor type | Role | Location |
|---|---|---|
| Scheduling provider | Scheduling and booking forms | United States (with appropriate transfer safeguards) |
| Website hosting provider | Website hosting and content delivery | United States / global edge network |
Each processor is used only for the purposes described above. This list is kept consistent with the Security page and Annex 2 of the Data Processing Agreement. Client engagements may involve additional subprocessors, disclosed in that engagement’s DPA annex.
International transfers
If personal information is transferred outside the UK or EEA (for example, to our scheduling or hosting providers in the United States), we rely on appropriate safeguards such as Standard Contractual Clauses, the UK International Data Transfer Addendum, or another lawful transfer mechanism recognized under applicable law.
Your rights
Subject to applicable law, you may have the right to:
- access your personal information;
- correct inaccurate information;
- request deletion;
- restrict or object to certain processing;
- receive a portable copy of information you provided; and
- lodge a complaint with a supervisory authority (in the UK, the Information Commissioner’s Office).
To exercise these rights, email privacy@tryentitle.com. We will respond within 30 days, or sooner if applicable law requires.
Changes
We may update this Privacy Policy from time to time. Material changes will be reflected in the “Last updated” date at the top of this page.
Contact
Privacy questions and data-subject requests: privacy@tryentitle.com
General inquiries: hello@tryentitle.com