Real estate and property management run on documents with deadlines: a lease that has to be signed before move-in, a closing binder that has to be complete, a maintenance request that cannot sit unanswered. The volume is high and the formats are inconsistent. We take on the document handling so your team stays on the deals and the tenants.
Document-heavy workflows we take on
- Closing binders — assembling the documents a closing requires and tracking what is still outstanding as the date approaches.
- Leases and renewals — generating leases from the deal terms, routing them for signature, and starting the renewal cycle on time.
- Tenant applications — collecting applications and supporting documents, checking the set is complete before it reaches a person to decide.
- Maintenance requests — capturing requests from email, portal, and phone into one queue so none is lost between inboxes.
Where a human stays in the loop
Approvals — a tenant application, a lease term, a vendor for a repair — stay with your team. The paperwork is assembled and routed; a person decides, and any incomplete file or urgent maintenance issue is escalated rather than left in a queue.